Return/Exchange Policy

If for any reason you are not happy with your order, we offer a hassle-free return policy.

Returns: You may return any item within 3 days of delivery for a full refund or exchange.

Contact our customer service team we will initiate the return pick up.

Please ensure that the item is in its original packaging and in the same condition as received.

Exchanges: If you would like to exchange an item for a different one, simply contact our customer service team, and we will be happy to assist you with the exchange process.

Refunds: Once your returned item is received, inspected and approved, we will process your refund within 3 business days.

Please note that the cost of return shipping will be deducted from your refund.

Damaged or Defective Items: Our team inspects each and every piece of the items before dispatch.
In the unlikely event that your item arrives damaged or defective, please contact us immediately and we will arrange for a refund.

At Matina’s Fashion Trunk we want you to be completely satisfied with your purchase.