Return & Exchange Policy

At Matinas Fashion Trunk, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy to ensure your peace of mind.

 

Returns: You may return any unused, unworn item within 3 days of delivery for a full refund or exchange. Please ensure that the item is in its original packaging and in the same condition as received.

 

Exchanges: If you would like to exchange an item for a different size or color, simply contact our customer service team, and we will be happy to assist you with the exchange process.

 

Refunds: Once your return is received and inspected, we will process your refund within 5 business days. Please note that shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund.

 

Damaged or Defective Items: In the unlikely event that your item arrives damaged or defective, please contact us immediately, and we will arrange for a replacement or refund at no additional cost to you. 

 

For further assistance or inquiries regarding our return policy, please don't hesitate to contact our customer service team. Your satisfaction is our top priority at Matinas Fashion Trunk.